Technical Program Manager - Full Time

Founder - Self Employed

● Recruited and managed a team of 15 student volunteers as designers, developers and marketers to deliver and develop high-quality educational programs and platforms to support the learning needs of potential users

● Developed curriculum of 50+ learning materials to provide principles of Product and Program Management

● Constructed vision and product requirements document for PMReady Platform developed in a 3-month timeline

● Our vision is to become inclusive resource-driven community for all aspiring product managers, regardless of educational or professional experience. Aimed to become a Non-profit organization one day

Technical Program Manager - Internship

● Analyzed and synthesized 10+ internal training guides to identify the target market, conduct 5 user interviews to drive new insights to confirm project assumptions and discovered current research gaps to propose new research

● Collaborated with UX designer, content writers, and engineers to define project scope, weekly goals, and deliverables while prioritizing features with engineering cost and customer impacts within a 3-months time frame

● Documented project deliverables, including design specifications, requirements, acceptance criteria, and drive development on feature engineering and tracked project timeline along with scheduled quarterly timed releases

● Established key performance indicators (KPIs) and metrics to measure the effectiveness of feature engineering efforts, tracking and reporting on the impact of feature engineering forecasted for an increase of 15% in revenue

Product Manager - Part Time

● Led cross-functional teams in this successful development sprint and new releases of the redesigned platform for a fast-growing startup, resulting in a 30% increase in student and mentor user base within 6 months

● Strategize feature development by agile road mapping, creating A/B testing test plan, involving in Figma design reviews and conducting 10+ user interviews to ensure feature quality and user interaction experience

● Explore strategies to promote company branding and community engagement while building upon social presence with graphic and content creations, resulting in a boost to the company’s social media presence by over 25%

● Responsible for overseeing cross-teams functions such as marketing teams, venture capital teams, and user experience/interface design teams. Encourage teams to communicate, and assist on the graphic design if needed. Tasked to schedule meetings with teams, and with the founder weekly to have weekly stand-up, and monthly sync as well throughout the whole company in general

Software Engineer - Internship

● Design, developed, and demo 5 wireframes and high-fidelity prototypes with Figma to several major stakeholders to show product features, acceptance requirements and end-to-end functionality to confirm product expectations

● Identified a 10+ risk management strategy, identified and addressed potential project risks and dependencies, resulting in a 15% reduction in project delays and user dissatisfaction

● Define product roadmap and analyze 10+ risk assessments for MVPs to ensure customer satisfaction

● Software engineers at the Software & Application Innovation Lab (SAIL) contribute to a variety of cutting-edge computational and data-driven research efforts while developing their skills in the latest technologies within a professional software engineering environment. The projects undertaken by SAIL software engineers have tangible and direct impacts on academic research, public service, and industry partners in healthcare, finance, and technology

Web Developer - Apprenticeship

● Build, migrate and design a new secure web page for evolving business needs as well as ongoing maintenance

● Conferring with a team of 2 to resolve conflicts, prioritize needs and develop content criteria

● Develop and personalize the company website with customized HTML/CSS to ensure company needs and standards

● Smarttwigs is a software consultancy firm focusing on accelerating enterprise and start up tech teams by combining platform, tools, and methodology to help the companies build software and run their most strategic applications. Our team works with companies and developers to give software development and IT operations a strategic advantage

Research Assistant Fellowship - Android Developer

The FCLC Summer Research Assistant Fellowship Program supports both faculty and students and furthers research opportunities at FCLC. The Fellowship awards grants to students to support research that advances faculty-led projects; in turn, faculty have the opportunity to work with a student on their research projects over the summer months.